{ "model": { "TITLE": { "value": "Revelation D2C Startup Enterprise Reference Model", "inputType": "text" }, "MODELTYPE": { "value": "C4", "inputType": "select", "refData": "MODELTYPE" }, "LAYOUT": { "value": "CenteredRectangle", "inputType": "select", "refData": "LAYOUTTYPE" }, "VIEW": { "value": "Architecture", "inputType": "select", "refData": "VIEWTYPE" }, "Detailed Description": { "value": "https://revelationcore.com/blogs/d2c-startup-to-multi-million-buyout-a-systems-blueprint.html", "inputType": "url" }, "Author": { "value": "Steve J White", "inputType": "text" } }, "systems": [ { "ID": "ACCT", "TEXT": "Accounting", "TYPE": "SYSTEM", "Example Products": "QuickBooks, Xero, NetSuite", "Description": "Central finance system for managing ledgers, invoices, and financial statements", "Key Capabilities": "General ledger, AP/AR, Bank reconciliation, Financial reporting", "Business Domain": "Finance & Accounting" }, { "ID": "AFF", "TEXT": "Affiliate Network", "TYPE": "SYSTEM", "Example Products": "Impact, Partnerize, Rakuten Advertising", "Description": "Tracks affiliate-driven sales and manages commission payouts", "Key Capabilities": "Affiliate tracking, Commission calculations, Partner management", "Business Domain": "Sales & Marketing" }, { "ID": "AIR", "TEXT": "Flexible Database", "TYPE": "SYSTEM", "Example Products": "Airtable, Knack, Caspio", "Description": "Cloud-based no-code database/spreadsheet for custom data tracking and workflows", "Key Capabilities": "Data modeling, Collaboration, Automation, Form-based inputs", "Business Domain": "Product & Project Management" }, { "ID": "AMZ", "TEXT": "Marketplace Platform", "TYPE": "SYSTEM", "Example Products": "Amazon, eBay, Walmart Marketplace", "Description": "Online storefront listing and order management for products", "Key Capabilities": "Product listings, Order processing, Shipping updates, Seller metrics", "Business Domain": "Sales Operations" }, { "ID": "APP", "TEXT": "Finance Approvals", "TYPE": "SYSTEM", "Example Products": "ApprovalMax, Tipalti", "Description": "Facilitates multi-step approvals for bills, invoices, or purchase orders", "Key Capabilities": "Approval workflows, Audit trail, Integration with accounting", "Business Domain": "Finance & Accounting" }, { "ID": "BNK", "TEXT": "Banking", "TYPE": "SYSTEM", "Example Products": "Chase, Wells Fargo, Bank of America", "Description": "Manages business bank accounts and processes incoming/outgoing transactions", "Key Capabilities": "Funds transfer, Bank statements, Payment processing, Balance tracking", "Business Domain": "Finance & Accounting" }, { "ID": "CHAT", "TEXT": "Team Communication", "TYPE": "SYSTEM", "Example Products": "Slack, Microsoft Teams, Discord", "Description": "Real-time messaging and channels for internal collaboration", "Key Capabilities": "Chat rooms, File sharing, Notifications, Bot integrations", "Business Domain": "Internal Communication" }, { "ID": "CMS", "TEXT": "Headless CMS", "TYPE": "SYSTEM", "Example Products": "DatoCMS, Contentful, Strapi", "Description": "Central repository for website or app content delivered via APIs", "Key Capabilities": "Content modeling, Editorial workflow, Multi-channel publishing, Versioning", "Business Domain": "Sales & Marketing" }, { "ID": "CS", "TEXT": "Customer Support", "TYPE": "SYSTEM", "Example Products": "Zendesk, Freshdesk, ServiceNow", "Description": "Manages customer inquiries, tickets, and service interactions", "Key Capabilities": "Ticketing, Multi-channel support, Knowledge base, SLA tracking", "Business Domain": "Customer Support & Service" }, { "ID": "CUS", "TEXT": "Customers", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "End consumers purchasing products or subscriptions", "Key Capabilities": "N/A", "Business Domain": "Customer & Sales" }, { "ID": "DWH", "TEXT": "Data Warehouse", "TYPE": "SYSTEM", "Example Products": "Snowflake, Amazon Redshift, Google BigQuery", "Description": "Centralized storage of consolidated enterprise data for analysis and reporting", "Key Capabilities": "ETL/ELT, Historical data, Integration with BI tools, Scalable queries", "Business Domain": "Analytics & Reporting" }, { "ID": "ECP", "TEXT": "E-Commerce Platform", "TYPE": "SYSTEM", "Example Products": "Shopify, Magento, WooCommerce", "Description": "Online storefront with product catalog, checkout, and order tracking", "Key Capabilities": "Direct-to-consumer sales, Payment integration, Promotions, Order management", "Business Domain": "Sales Operations" }, { "ID": "ERP", "TEXT": "ERP & Fulfillment", "TYPE": "SYSTEM", "Example Products": "Fulfil, NetSuite ERP, SAP Business One", "Description": "Coordinates inventory, procurement, and order fulfillment across channels", "Key Capabilities": "Inventory mgmt, Multi-channel orders, Warehouse operations, Purchasing", "Business Domain": "Operations & Supply Chain" }, { "ID": "FIN", "TEXT": "Finance", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "Finance team handling budgets, reporting, and manual financial processes", "Key Capabilities": "Budget oversight, Financial analysis, Payments, Compliance", "Business Domain": "Finance & Accounting" }, { "ID": "HRG", "TEXT": "Human Resources", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "HR team handling hiring, onboarding, and other manual HR activities", "Key Capabilities": "Recruitment, Policy compliance, Performance management, Employee relations", "Business Domain": "Human Resources" }, { "ID": "HRIS", "TEXT": "HR Information System", "TYPE": "SYSTEM", "Example Products": "Workday, BambooHR, ADP Workforce Now", "Description": "Maintains employee records, roles, and HR workflows", "Key Capabilities": "Employee data, Onboarding, Time-off tracking, Org charts", "Business Domain": "Human Resources" }, { "ID": "KB", "TEXT": "Knowledge Base", "TYPE": "SYSTEM", "Example Products": "Confluence, Notion, SharePoint", "Description": "Central documentation platform for internal knowledge sharing", "Key Capabilities": "Wiki pages, Document collaboration, Version history, Search", "Business Domain": "Internal Communication" }, { "ID": "MA", "TEXT": "Marketing Automation", "TYPE": "SYSTEM", "Example Products": "Klaviyo, HubSpot, Marketo", "Description": "Manages email, SMS, and other automated campaigns based on customer behavior", "Key Capabilities": "Segmentation, Campaign triggers, Analytics, Personalization", "Business Domain": "Sales & Marketing" }, { "ID": "PAY", "TEXT": "Payment Processor", "TYPE": "SYSTEM", "Example Products": "Stripe, PayPal, Adyen", "Description": "External gateway for card or digital payments authorization and settlement", "Key Capabilities": "Payment authorization, Refunds, Secure tokenization, Fraud checks", "Business Domain": "Finance & Accounting" }, { "ID": "PLN", "TEXT": "Enterprise Planning", "TYPE": "SYSTEM", "Example Products": "Anaplan, Adaptive Insights, Oracle Hyperion", "Description": "Budgeting, forecasting, and scenario modeling across finance and operations", "Key Capabilities": "Multi-dimensional modeling, What-if analysis, Collaboration, Reporting", "Business Domain": "Finance & Strategy" }, { "ID": "POS", "TEXT": "POS Terminal", "TYPE": "SYSTEM", "Example Products": "Square, Lightspeed, Toast", "Description": "Physical device for in-person card transactions and payment capture", "Key Capabilities": "Card processing, Payment approvals, Receipt printing, Offline mode", "Business Domain": "Sales Operations" }, { "ID": "PRG", "TEXT": "Payroll", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "Payroll function for managing employee compensation and compliance", "Key Capabilities": "Manual wage calculations, Payslip distribution, Tax compliance", "Business Domain": "HR & Finance" }, { "ID": "PRL", "TEXT": "Payroll System", "TYPE": "SYSTEM", "Example Products": "IRIS, ADP Payroll, Paychex", "Description": "Calculates employee wages, taxes, and generates payslips", "Key Capabilities": "Pay runs, Tax & pension processing, Payslip generation, Compliance reporting", "Business Domain": "HR & Finance" }, { "ID": "REV", "TEXT": "Reviews Platform", "TYPE": "SYSTEM", "Example Products": "Trustpilot, Yotpo, Feefo", "Description": "Collects and displays customer feedback and product/service ratings", "Key Capabilities": "Review invitations, Rating widgets, Reputation management, Analytics", "Business Domain": "Customer Service & Marketing" }, { "ID": "RTP", "TEXT": "Retail Partners", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "Wholesale or retail partners that carry or resell the company’s products", "Key Capabilities": "N/A", "Business Domain": "B2B Sales & Distribution" }, { "ID": "SEA", "TEXT": "Search Ads", "TYPE": "SYSTEM", "Example Products": "Google Ads, Bing Ads, Yahoo Gemini", "Description": "Paid search advertising platform for keyword bidding and campaign management", "Key Capabilities": "Keyword targeting, Ad creation, Conversion tracking, Reporting", "Business Domain": "Sales & Marketing" }, { "ID": "SCM", "TEXT": "Social Commerce", "TYPE": "SYSTEM", "Example Products": "TikTok Shop, Instagram Shopping, Facebook Shop", "Description": "In-app product listings, checkout, and promotions on social media platforms", "Key Capabilities": "Product feeds, In-app checkout, Influencer campaigns, Order sync", "Business Domain": "Sales & Marketing" }, { "ID": "SOC", "TEXT": "Social Ads Platform", "TYPE": "SYSTEM", "Example Products": "Meta Ads Manager, LinkedIn Ads, Twitter Ads", "Description": "Runs advertising campaigns on social media networks and tracks performance", "Key Capabilities": "Audience targeting, Retargeting, Creative management, Conversion metrics", "Business Domain": "Sales & Marketing" }, { "ID": "SHT", "TEXT": "Spreadsheets", "TYPE": "SYSTEM", "Example Products": "Microsoft Excel, Google Sheets, Apple Numbers", "Description": "Manual data entry and collaboration tool for ad hoc reporting or analysis", "Key Capabilities": "Flexible data tables, Formulas, Shared editing, Quick exports", "Business Domain": "General Productivity" }, { "ID": "SUB", "TEXT": "Subscription Management", "TYPE": "SYSTEM", "Example Products": "Recharge, Zuora, Chargebee", "Description": "Oversees recurring billing and subscription-based product orders", "Key Capabilities": "Recurring payments, Plan management, Customer portal, Billing cycles", "Business Domain": "Sales Operations" }, { "ID": "SUP", "TEXT": "Suppliers", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "External vendors providing materials or finished goods for production", "Key Capabilities": "N/A", "Business Domain": "Supply Chain" }, { "ID": "TPL", "TEXT": "3PL Fulfillment", "TYPE": "ACTOR", "Example Products": "N/A", "Description": "Third-party logistics provider handling warehousing and shipping", "Key Capabilities": "Inventory storage, Pick/pack/ship, Returns processing, Delivery tracking", "Business Domain": "Operations & Logistics" }, { "ID": "WAN", "TEXT": "Web Analytics", "TYPE": "SYSTEM", "Example Products": "Google Analytics, Adobe Analytics, Mixpanel", "Description": "Tracks website visitor behavior, conversions, and performance metrics", "Key Capabilities": "Traffic analysis, Funnel reports, E-commerce tracking, Real-time data", "Business Domain": "Sales & Marketing" }, { "ID": "PM", "TEXT": "Project Management", "TYPE": "SYSTEM", "Example Products": "Jira, Asana, Trello", "Description": "Central platform for planning, tracking, and managing projects and tasks", "Key Capabilities": "Task tracking, Project planning, Collaboration, Deadline management", "Business Domain": "Product & Project Management" }, { "ID": "BI", "TEXT": "Business Intelligence", "TYPE": "SYSTEM", "Example Products": "Tableau, Microsoft Power BI, Looker", "Description": "Analytics and reporting tools for visualizing data and insights", "Key Capabilities": "Data visualization, Dashboarding, Ad-hoc analysis, Reporting", "Business Domain": "Analytics & Reporting" } ], "interactions": [ { "ID": "F001", "FROMID": "CUS", "TOID": "ECP", "TEXT": "Order Submission", "TYPE": "->", "Description of Data Flow": "Customer places order on E-Commerce Platform (provides order details and payment info)", "Entities": "Customer,Order,PaymentInfo", "From": "Customers", "To": "E-Commerce Platform" }, { "ID": "F002", "FROMID": "ECP", "TOID": "PAY", "TEXT": "Payment Request", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends payment authorization request to Payment Processor (credit card charge)", "Entities": "CardDetails,PaymentAmount,TransactionID", "From": "E-Commerce Platform", "To": "Payment Processor" }, { "ID": "F003", "FROMID": "PAY", "TOID": "ECP", "TEXT": "Payment Confirm", "TYPE": "->", "Description of Data Flow": "Payment Processor confirms payment result back to E-Commerce Platform (success or failure)", "Entities": "PaymentStatus,TransactionID,AuthorizationCode", "From": "Payment Processor", "To": "E-Commerce Platform" }, { "ID": "F004", "FROMID": "ECP", "TOID": "CUS", "TEXT": "Order Confirm", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends order confirmation to Customer (receipt/email for purchase)", "Entities": "OrderConfirmation,Receipt,Email", "From": "E-Commerce Platform", "To": "Customers" }, { "ID": "F005", "FROMID": "ECP", "TOID": "ERP", "TEXT": "Order Transfer", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform transfers new order data to ERP & Fulfillment for fulfillment processing", "Entities": "OrderDetails,PaymentInfo,CustomerInfo", "From": "E-Commerce Platform", "To": "ERP & Fulfillment" }, { "ID": "F006", "FROMID": "ERP", "TOID": "ECP", "TEXT": "Status Update", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment updates order status and tracking back to E-Commerce Platform, also syncs inventory levels back to online store", "Entities": "OrderStatus,TrackingNumber,InventoryLevels", "From": "ERP & Fulfillment", "To": "E-Commerce Platform" }, { "ID": "F007", "FROMID": "ERP", "TOID": "TPL", "TEXT": "Fulfill Request", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment sends order fulfillment request to 3PL Fulfillment (order details for picking/shipping)", "Entities": "OrderID,SKUList,ShippingMethod,CustomerAddress", "From": "ERP & Fulfillment", "To": "3PL Fulfillment" }, { "ID": "F008", "FROMID": "TPL", "TOID": "ERP", "TEXT": "Ship Confirm", "TYPE": "->", "Description of Data Flow": "3PL Fulfillment provides shipment confirmation and tracking info back to ERP & Fulfillment (order shipped, with tracking number)", "Entities": "OrderID,TrackingNumber,ShippedDate", "From": "3PL Fulfillment", "To": "ERP & Fulfillment" }, { "ID": "F009", "FROMID": "ERP", "TOID": "CUS", "TEXT": "Ship Notice", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment triggers shipment notification to Customer (e.g., email with tracking information)", "Entities": "ShipmentNotification,TrackingNumber,DeliveryDate", "From": "ERP & Fulfillment", "To": "Customers" }, { "ID": "F010", "FROMID": "ECP", "TOID": "REV", "TEXT": "Review Invite", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform provides purchase data to Reviews Platform (to initiate a review invitation for that order)", "Entities": "OrderID,CustomerEmail,ProductID", "From": "E-Commerce Platform", "To": "Reviews Platform" }, { "ID": "F011", "FROMID": "REV", "TOID": "CUS", "TEXT": "Invite Email", "TYPE": "->", "Description of Data Flow": "Reviews Platform emails the Customer a review invitation (post-purchase review request)", "Entities": "ReviewInvitation,OrderID,CustomerEmail", "From": "Reviews Platform", "To": "Customers" }, { "ID": "F012", "FROMID": "CUS", "TOID": "REV", "TEXT": "Review Submit", "TYPE": "->", "Description of Data Flow": "Customer submits a review on Reviews Platform (rating/comments about the product/service)", "Entities": "ReviewRating,ReviewComments,OrderID", "From": "Customers", "To": "Reviews Platform" }, { "ID": "F013", "FROMID": "REV", "TOID": "ECP", "TEXT": "Review Share", "TYPE": "->", "Description of Data Flow": "Reviews Platform shares review content and ratings via API to E-Commerce Platform (so reviews can be displayed on the site)", "Entities": "ReviewContent,ReviewRating,VerifiedPurchase", "From": "Reviews Platform", "To": "E-Commerce Platform" }, { "ID": "F014", "FROMID": "CUS", "TOID": "CS", "TEXT": "Support Ticket", "TYPE": "->", "Description of Data Flow": "Customer contacts Customer Support (creates a support ticket with issue details)", "Entities": "SupportTicket,CustomerQuery,OrderReference", "From": "Customers", "To": "Customer Support" }, { "ID": "F015", "FROMID": "CS", "TOID": "CUS", "TEXT": "Ticket Reply", "TYPE": "->", "Description of Data Flow": "Customer Support sends responses and updates to Customer (ticket replies via email/chat)", "Entities": "TicketResponse,StatusUpdate,ResolutionDetails", "From": "Customer Support", "To": "Customers" }, { "ID": "F016", "FROMID": "ECP", "TOID": "CS", "TEXT": "Order Context", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform shares customer and order info to Customer Support (order history for customer context in tickets)", "Entities": "CustomerProfile,OrderHistory,PurchaseData", "From": "E-Commerce Platform", "To": "Customer Support" }, { "ID": "F017", "FROMID": "CS", "TOID": "CHAT", "TEXT": "Support Alert", "TYPE": "->", "Description of Data Flow": "Customer Support posts an alert to Team Communication (e.g., notification for high-priority or overdue ticket)", "Entities": "TicketAlert,PriorityFlag,TicketID", "From": "Customer Support", "To": "Team Communication" }, { "ID": "F019", "FROMID": "ECP", "TOID": "MA", "TEXT": "Marketing Event", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform pushes customer and order events to Marketing Automation (new customer signup, order placed triggers for marketing)", "Entities": "CustomerData,OrderEvent,SignupInfo", "From": "E-Commerce Platform", "To": "Marketing Automation" }, { "ID": "F020", "FROMID": "SUB", "TOID": "MA", "TEXT": "Subs Event", "TYPE": "->", "Description of Data Flow": "Subscription Management sends subscription events to Marketing Automation (e.g., upcoming renewal, subscription started or canceled)", "Entities": "SubscriptionStatus,RenewalDate,CustomerInfo", "From": "Subscription Management", "To": "Marketing Automation" }, { "ID": "F021", "FROMID": "MA", "TOID": "CUS", "TEXT": "Marketing Comm", "TYPE": "->", "Description of Data Flow": "Marketing Automation sends marketing communications to Customer (emails, SMS based on segments or triggers)", "Entities": "MarketingEmail,SMSCampaign,CustomerSegment", "From": "Marketing Automation", "To": "Customers" }, { "ID": "F022", "FROMID": "ECP", "TOID": "AFF", "TEXT": "Affiliate Notify", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform notifies Affiliate Network of a completed purchase (affiliate tracking pixel fires with order and affiliate ID)", "Entities": "OrderID,AffiliateID,PurchaseValue", "From": "E-Commerce Platform", "To": "Affiliate Network" }, { "ID": "F023", "FROMID": "AFF", "TOID": "ACCT", "TEXT": "Affiliate Comms", "TYPE": "->", "Description of Data Flow": "Affiliate Network provides affiliate commission details to Accounting (via invoice or entry of commission owed for sales)", "Entities": "AffiliateID,CommissionAmount,InvoiceDetails", "From": "Affiliate Network", "To": "Accounting" }, { "ID": "F024", "FROMID": "ECP", "TOID": "SOC", "TEXT": "Catalog/Conv", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends conversion events and product catalog updates to Social Ads Platform (for ad tracking and dynamic ads)", "Entities": "ConversionEvent,ProductCatalog,AdMetrics", "From": "E-Commerce Platform", "To": "Social Ads Platform" }, { "ID": "F025", "FROMID": "ECP", "TOID": "SEA", "TEXT": "Search Conv", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends conversion data to Search Ads (tracking purchase for ad attribution)", "Entities": "ConversionData,ClickID,PurchaseValue", "From": "E-Commerce Platform", "To": "Search Ads" }, { "ID": "F026", "FROMID": "ECP", "TOID": "WAN", "TEXT": "Analytics Event", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform generates analytics events to Web Analytics (page views, e-commerce transactions, etc.)", "Entities": "AnalyticsEvent,SessionData,TransactionMetrics", "From": "E-Commerce Platform", "To": "Web Analytics" }, { "ID": "F027", "FROMID": "WAN", "TOID": "DWH", "TEXT": "GA Export", "TYPE": "->", "Description of Data Flow": "Web Analytics exports web analytics data to Data Warehouse (raw events or aggregated metrics for analysis)", "Entities": "TrafficMetrics,ConversionRates,TimeStamps", "From": "Web Analytics", "To": "Data Warehouse" }, { "ID": "F028", "FROMID": "SOC", "TOID": "DWH", "TEXT": "Social Ads", "TYPE": "->", "Description of Data Flow": "Social Ads Platform data imported to Data Warehouse (ad impressions, clicks, cost, etc. for marketing analytics)", "Entities": "AdImpressions,Clicks,AdCost,ROI", "From": "Social Ads Platform", "To": "Data Warehouse" }, { "ID": "F029", "FROMID": "SEA", "TOID": "DWH", "TEXT": "Search Ads", "TYPE": "->", "Description of Data Flow": "Search Ads campaign data imported to Data Warehouse (ad spend, clicks, conversions by campaign for ROI analysis)", "Entities": "AdSpend,Clicks,Conversions,CampaignMetrics", "From": "Search Ads", "To": "Data Warehouse" }, { "ID": "F030", "FROMID": "MA", "TOID": "DWH", "TEXT": "Marketing Met", "TYPE": "->", "Description of Data Flow": "Marketing Automation marketing engagement data exported to Data Warehouse (email sends, opens, revenue attribution)", "Entities": "EmailMetrics,OpenRates,RevenueAttribution", "From": "Marketing Automation", "To": "Data Warehouse" }, { "ID": "F031", "FROMID": "AFF", "TOID": "DWH", "TEXT": "Affiliate Data", "TYPE": "->", "Description of Data Flow": "Affiliate Network affiliate performance data exported to Data Warehouse (affiliate sales and costs for analysis)", "Entities": "AffiliateSales,CommissionCosts,PerformanceMetrics", "From": "Affiliate Network", "To": "Data Warehouse" }, { "ID": "F032", "FROMID": "ECP", "TOID": "DWH", "TEXT": "E-Com Load", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform e-commerce data loaded into Data Warehouse (orders, customers, products for central reporting)", "Entities": "OrderDetails,CustomerInfo,ProductData", "From": "E-Commerce Platform", "To": "Data Warehouse" }, { "ID": "F033", "FROMID": "ERP", "TOID": "DWH", "TEXT": "Fulfill Data", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment data loaded into Data Warehouse (fulfillment status, inventory levels, supplier POs, etc.)", "Entities": "FulfillmentStatus,InventoryLevels,SupplierPOs", "From": "ERP & Fulfillment", "To": "Data Warehouse" }, { "ID": "F034", "FROMID": "ACCT", "TOID": "DWH", "TEXT": "Financial Data", "TYPE": "->", "Description of Data Flow": "Accounting financial data loaded into Data Warehouse (transactions, revenues, expenses for BI reporting)", "Entities": "FinancialTransactions,RevenueData,ExpenseReports", "From": "Accounting", "To": "Data Warehouse" }, { "ID": "F036", "FROMID": "DWH", "TOID": "BI", "TEXT": "BI Supply", "TYPE": "->", "Description of Data Flow": "Data Warehouse provides consolidated data to Business Intelligence (datasets for reports, dashboards, and analysis)", "Entities": "AggregatedData,BIExtract,Metadata", "From": "Data Warehouse", "To": "Business Intelligence" }, { "ID": "F037", "FROMID": "ACCT", "TOID": "PLN", "TEXT": "Financial Actuals", "TYPE": "->", "Description of Data Flow": "Accounting actuals imported into Enterprise Planning (to compare against budget and inform forecasts)", "Entities": "FinancialResults,Actuals,VarianceReports", "From": "Accounting", "To": "Enterprise Planning" }, { "ID": "F038", "FROMID": "ERP", "TOID": "PLN", "TEXT": "Ops Data", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment operational data sent to Enterprise Planning (e.g., sales volumes, inventory levels for supply/demand planning)", "Entities": "SalesVolumes,InventoryLevels,OrderMetrics", "From": "ERP & Fulfillment", "To": "Enterprise Planning" }, { "ID": "F039", "FROMID": "HRIS", "TOID": "PLN", "TEXT": "Workforce Data", "TYPE": "->", "Description of Data Flow": "HR Information System employee data sent to Enterprise Planning (headcount, salaries for workforce and cost planning)", "Entities": "EmployeeHeadcount,SalaryData,WorkforceMetrics", "From": "HR Information System", "To": "Enterprise Planning" }, { "ID": "F040", "FROMID": "SHT", "TOID": "PLN", "TEXT": "Planning Assumpt", "TYPE": "->", "Description of Data Flow": "Spreadsheets data imported into Enterprise Planning (manual assumptions, supplemental data for planning models)", "Entities": "Assumptions,SupplementalData,PlanningInputs", "From": "Spreadsheets", "To": "Enterprise Planning" }, { "ID": "F041", "FROMID": "ACCT", "TOID": "APP", "TEXT": "Payable Docs", "TYPE": "->", "Description of Data Flow": "Accounting sends payable documents to Finance Approvals (new supplier bills, purchase orders awaiting approval)", "Entities": "PayableDocs,SupplierBills,POData", "From": "Accounting", "To": "Finance Approvals" }, { "ID": "F042", "FROMID": "APP", "TOID": "ACCT", "TEXT": "Approval Update", "TYPE": "->", "Description of Data Flow": "Finance Approvals updates approval decisions in Accounting (marks bills/POs approved or rejected with audit trail)", "Entities": "ApprovalStatus,JournalEntries,AuditTrail", "From": "Finance Approvals", "To": "Accounting" }, { "ID": "F043", "FROMID": "ERP", "TOID": "SUP", "TEXT": "Purchase Order", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment issues a purchase order to Supplier (PO details sent via email or portal for procurement)", "Entities": "POID,ItemList,DeliveryDate,PaymentTerms", "From": "ERP & Fulfillment", "To": "Suppliers" }, { "ID": "F044", "FROMID": "SUP", "TOID": "APP", "TEXT": "Supplier Invoice", "TYPE": "->", "Description of Data Flow": "Supplier sends invoice into Finance Approvals (invoice received, entered for approval in finance system)", "Entities": "InvoiceData,SupplierID,AmountDue", "From": "Suppliers", "To": "Finance Approvals" }, { "ID": "F045", "FROMID": "SUP", "TOID": "ERP", "TEXT": "Goods Delivery", "TYPE": "->", "Description of Data Flow": "Supplier delivers goods and provides delivery info to ERP & Fulfillment (packing slip, ASN, inventory received)", "Entities": "DeliveryInfo,ReceivedQuantity,ASN", "From": "Suppliers", "To": "ERP & Fulfillment" }, { "ID": "F046", "FROMID": "RTP", "TOID": "ERP", "TEXT": "Bulk Order", "TYPE": "->", "Description of Data Flow": "Retail Partner sends bulk order or PO to ERP & Fulfillment (wholesale order details provided for fulfillment)", "Entities": "BulkOrderData,POID,DeliverySchedule", "From": "Retail Partners", "To": "ERP & Fulfillment" }, { "ID": "F047", "FROMID": "ERP", "TOID": "RTP", "TEXT": "Fulfill Info", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment shares fulfillment info with Retail Partner (shipping confirmation, packing list, ASN)", "Entities": "ShippingConfirmation,PackingList,ASN", "From": "ERP & Fulfillment", "To": "Retail Partners" }, { "ID": "F048", "FROMID": "ACCT", "TOID": "RTP", "TEXT": "Wholesale Invoice", "TYPE": "->", "Description of Data Flow": "Accounting issues invoice to Retail Partner (invoice for wholesale order sent to B2B customer)", "Entities": "InvoiceDetails,OrderSummary,PaymentTerms", "From": "Accounting", "To": "Retail Partners" }, { "ID": "F049", "FROMID": "RTP", "TOID": "BNK", "TEXT": "Retail Payment", "TYPE": "->", "Description of Data Flow": "Retail Partner pays invoice via Banking (B2B payment, bank transfer or cheque deposit)", "Entities": "PaymentAmount,PaymentReference,BankDetails", "From": "Retail Partners", "To": "Banking" }, { "ID": "F050", "FROMID": "BNK", "TOID": "ACCT", "TEXT": "Bank Feed", "TYPE": "->", "Description of Data Flow": "Banking feeds transaction to Accounting (payment notifications, bank transactions for reconciliation)", "Entities": "TransactionRecords,PaymentStatus,StatementData", "From": "Banking", "To": "Accounting" }, { "ID": "F051", "FROMID": "ERP", "TOID": "CHAT", "TEXT": "Ops Alert", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment posts alerts to Team Communication (e.g., low inventory warnings, order delay notifications)", "Entities": "AlertMessage,InventoryData,OrderStatus", "From": "ERP & Fulfillment", "To": "Team Communication" }, { "ID": "F053", "FROMID": "CS", "TOID": "PM", "TEXT": "Task Create", "TYPE": "->", "Description of Data Flow": "Customer Support creates a linked task in Project Management (e.g., bug report or feature request stemming from a support ticket)", "Entities": "TicketID,IssueDetails,Priority", "From": "Customer Support", "To": "Project Management" }, { "ID": "F054", "FROMID": "PM", "TOID": "CS", "TEXT": "Issue Update", "TYPE": "->", "Description of Data Flow": "Project Management sends status updates to Customer Support (e.g., notifies support when a linked issue is resolved or changes status)", "Entities": "TicketID,IssueStatus,ResolutionNotes", "From": "Project Management", "To": "Customer Support" }, { "ID": "F055", "FROMID": "PM", "TOID": "CHAT", "TEXT": "Task Notify", "TYPE": "->", "Description of Data Flow": "Project Management posts task notifications to Team Communication channels (alerts about new tasks, due dates, or status changes)", "Entities": "TaskID,NotificationType,TaskSummary", "From": "Project Management", "To": "Team Communication" }, { "ID": "F056", "FROMID": "CHAT", "TOID": "PM", "TEXT": "Task Request", "TYPE": "->", "Description of Data Flow": "Team Communication sends user input to Project Management (e.g., a command converts a chat message into a new task or comment)", "Entities": "TaskDetails,Requester,ChannelInfo", "From": "Team Communication", "To": "Project Management" }, { "ID": "F057", "FROMID": "ECP", "TOID": "AMZ", "TEXT": "Product Sync", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends product listings and inventory updates to Marketplace Platform (keeping marketplace store in sync with latest catalog)", "Entities": "ProductCatalog,InventoryLevels,PricingInfo", "From": "E-Commerce Platform", "To": "Marketplace Platform" }, { "ID": "F058", "FROMID": "AMZ", "TOID": "ECP", "TEXT": "Marketplace Order", "TYPE": "->", "Description of Data Flow": "Marketplace Platform provides order data back to E-Commerce Platform (importing marketplace sales for fulfillment and records)", "Entities": "OrderDetails,CustomerInfo,MarketplaceID", "From": "Marketplace Platform", "To": "E-Commerce Platform" }, { "ID": "F059", "FROMID": "ECP", "TOID": "SCM", "TEXT": "Catalog Feed", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform shares product catalog and updates to Social Commerce platform (enabling in-app product listings with current info)", "Entities": "ProductFeed,InventoryUpdates,PriceUpdates", "From": "E-Commerce Platform", "To": "Social Commerce" }, { "ID": "F060", "FROMID": "SCM", "TOID": "ECP", "TEXT": "Social Order", "TYPE": "->", "Description of Data Flow": "Social Commerce sends order information back to E-Commerce Platform (orders placed on social platforms delivered to online store for fulfillment)", "Entities": "OrderDetails,CustomerInfo,SocialChannelID", "From": "Social Commerce", "To": "E-Commerce Platform" }, { "ID": "F061", "FROMID": "ECP", "TOID": "ACCT", "TEXT": "Sales Export", "TYPE": "->", "Description of Data Flow": "E-Commerce Platform sends completed order and payout data to Accounting system (recording sales revenue and payment details for bookkeeping)", "Entities": "OrderSummary,PaymentPayout,CustomerInvoice", "From": "E-Commerce Platform", "To": "Accounting" }, { "ID": "F062", "FROMID": "ACCT", "TOID": "ECP", "TEXT": "Financial Sync", "TYPE": "->", "Description of Data Flow": "Accounting system updates financial status or stock value back to E-Commerce Platform (e.g., marking orders paid or adjusting inventory valuation after reconciliation)", "Entities": "PaymentStatus,AccountBalance,InventoryValuation", "From": "Accounting", "To": "E-Commerce Platform" }, { "ID": "F063", "FROMID": "BI", "TOID": "DWH", "TEXT": "BI Query", "TYPE": "->", "Description of Data Flow": "Business Intelligence tool queries data from Data Warehouse on-demand (requesting specific datasets or running analytics queries)", "Entities": "QueryParameters,ReportRequest,UserCredentials", "From": "Business Intelligence", "To": "Data Warehouse" }, { "ID": "F064", "FROMID": "HRIS", "TOID": "PRL", "TEXT": "Payroll Data", "TYPE": "->", "Description of Data Flow": "HR Information System sends employee and compensation data to Payroll System (ensuring payroll has updated employee records, salaries, and deductions for each pay cycle)", "Entities": "EmployeeInfo,SalaryDetails,TaxWithholdings", "From": "HR Information System", "To": "Payroll System" }, { "ID": "F065", "FROMID": "PRL", "TOID": "HRIS", "TEXT": "Payroll Results", "TYPE": "->", "Description of Data Flow": "Payroll System returns processed payroll outcomes to HR Information System (pay stubs, payroll summaries, and updates to employee records post-paycycle)", "Entities": "Payslip,PayrollSummary,BenefitDeductions", "From": "Payroll System", "To": "HR Information System" }, { "ID": "F066", "FROMID": "ERP", "TOID": "POS", "TEXT": "Inventory Sync", "TYPE": "->", "Description of Data Flow": "ERP & Fulfillment sends product and inventory updates to POS Terminal systems (so in-store points of sale have current item availability and pricing)", "Entities": "ProductList,StockLevels,PriceList", "From": "ERP & Fulfillment", "To": "POS Terminal" }, { "ID": "F067", "FROMID": "POS", "TOID": "ERP", "TEXT": "Sales Report", "TYPE": "->", "Description of Data Flow": "POS Terminal submits daily sales and transaction data to ERP & Fulfillment (retail sales are logged for inventory deduction and financial reporting)", "Entities": "StoreSales,TransactionLogs,PaymentSummary", "From": "POS Terminal", "To": "ERP & Fulfillment" }, { "ID": "F068", "FROMID": "HRIS", "TOID": "CHAT", "TEXT": "HR Notice", "TYPE": "->", "Description of Data Flow": "HR Information System sends notifications to Team Communication (e.g., alerts for new hires, time-off approvals, or company announcements)", "Entities": "AnnouncementType,EmployeeName,Details", "From": "HR Information System", "To": "Team Communication" }, { "ID": "F069", "FROMID": "CHAT", "TOID": "HRIS", "TEXT": "HR Request", "TYPE": "->", "Description of Data Flow": "Team Communication passes employee requests or inputs to HR Information System (e.g., an employee submits a time-off request or update through a chat command)", "Entities": "RequestType,EmployeeID,RequestData", "From": "Team Communication", "To": "HR Information System" }, { "ID": "F070", "FROMID": "CS", "TOID": "KB", "TEXT": "Knowledge Query", "TYPE": "->", "Description of Data Flow": "Customer Support fetches knowledge base content during ticket resolution (agent searches or pulls an article from Knowledge Base to assist with a customer query)", "Entities": "SearchQuery,ArticleID,AgentID", "From": "Customer Support", "To": "Knowledge Base" }, { "ID": "F071", "FROMID": "KB", "TOID": "CS", "TEXT": "Article Suggest", "TYPE": "->", "Description of Data Flow": "Knowledge Base suggests or syncs content to Customer Support platform (recommended help articles or synced documentation appears in the support interface for relevant issues)", "Entities": "ArticleContent,SuggestionCriteria,LinkReference", "From": "Knowledge Base", "To": "Customer Support" } ] }