{
  "model": {
    "TITLE": {
      "value": "Wholesaler with custom fields"
    },
    "AUTHOR": {
      "value": "Steve White",
      "readOnly": "true"
    },
    "MODELTYPE": {
      "value": "C4",
      "inputType": "select",
      "refData": "MODELTYPE"
    },
    "DESCRIPTION": {
      "value": "Basic wholesale retailer model demonstrating the the use of custom fields for Digital Transformation data collection",
      "inputType": "textarea"
    },
    "LAYOUT": {
      "inputType": "select",
      "value": "VerticalFlow",
      "refData": "LAYOUTTYPE"
    }
  },
  "systems": [
    {
      "ID": "1",
      "TEXT": "ERP System",
      "TYPE": "SYSTEM",
      "Description": "Manages core business processes",
      "Owner/Department": "Operations",
      "Primary Function": "Core business functions",
      "Technology Stack": "SAP S/4HANA",
      "Product/Vendor": "SAP",
      "Number of Users": "200",
      "License Information": "Annual subscription",
      "Cost": "$200,000/year",
      "Support Provider": "SAP Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "High customization costs",
      "Future Improvements/Plans": "Cloud migration",
      "Compliance Requirements": "SOX, GDPR",
      "Business Impact": "High",
      "User Feedback": "Positive",
      "Performance Metrics": "99.9% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Orders, Inventory, Financials"
    },
    {
      "ID": "2",
      "TEXT": "CRM System",
      "TYPE": "SYSTEM",
      "Description": "Manages interactions with retailers",
      "Owner/Department": "Sales & Marketing",
      "Primary Function": "Customer management",
      "Technology Stack": "Salesforce",
      "Product/Vendor": "Salesforce",
      "Number of Users": "100",
      "License Information": "Per user/month",
      "Cost": "$150,000/year",
      "Support Provider": "Salesforce Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Integration with ERP",
      "Future Improvements/Plans": "Enhanced automation",
      "Compliance Requirements": "GDPR",
      "Business Impact": "Medium",
      "User Feedback": "Mixed",
      "Performance Metrics": "99.8% uptime",
      "Data Sensitivity": "Medium",
      "System of Record Data Entities": "Customer data"
    },
    {
      "ID": "3",
      "TEXT": "WMS",
      "TYPE": "SYSTEM",
      "Description": "Oversees warehouse operations",
      "Owner/Department": "Logistics",
      "Primary Function": "Warehouse management",
      "Technology Stack": "Manhattan Associates",
      "Product/Vendor": "Manhattan Associates",
      "Number of Users": "50",
      "License Information": "Per user/month",
      "Cost": "$100,000/year",
      "Support Provider": "Manhattan Support",
      "Support Hours": "9-5 M-F",
      "TIME Status": "Tolerate",
      "Issues/Challenges": "Legacy system issues",
      "Future Improvements/Plans": "Upgrade to newer version",
      "Compliance Requirements": "OSHA",
      "Business Impact": "High",
      "User Feedback": "Negative",
      "Performance Metrics": "95% uptime",
      "Data Sensitivity": "Medium",
      "System of Record Data Entities": "Warehouse inventory"
    },
    {
      "ID": "4",
      "TEXT": "OMS",
      "TYPE": "SYSTEM",
      "Description": "Tracks orders from receipt to fulfillment",
      "Owner/Department": "Sales",
      "Primary Function": "Order tracking",
      "Technology Stack": "Oracle Order Management",
      "Product/Vendor": "Oracle",
      "Number of Users": "80",
      "License Information": "Annual license",
      "Cost": "$120,000/year",
      "Support Provider": "Oracle Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Integration with WMS",
      "Future Improvements/Plans": "Cloud integration",
      "Compliance Requirements": "GDPR",
      "Business Impact": "High",
      "User Feedback": "Positive",
      "Performance Metrics": "99.7% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Orders, Shipping"
    },
    {
      "ID": "5",
      "TEXT": "SCM System",
      "TYPE": "SYSTEM",
      "Description": "Manages the flow of goods and materials",
      "Owner/Department": "Supply Chain",
      "Primary Function": "Supply chain management",
      "Technology Stack": "SAP SCM",
      "Product/Vendor": "SAP",
      "Number of Users": "60",
      "License Information": "Annual subscription",
      "Cost": "$90,000/year",
      "Support Provider": "SAP Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Data synchronization issues",
      "Future Improvements/Plans": "AI integration",
      "Compliance Requirements": "SOX, GDPR",
      "Business Impact": "High",
      "User Feedback": "Mixed",
      "Performance Metrics": "99.5% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Supplier data"
    },
    {
      "ID": "6",
      "TEXT": "Inventory Mgmt",
      "TYPE": "SYSTEM",
      "Description": "Monitors stock levels",
      "Owner/Department": "Inventory Control",
      "Primary Function": "Inventory tracking",
      "Technology Stack": "Microsoft Dynamics 365",
      "Product/Vendor": "Microsoft",
      "Number of Users": "70",
      "License Information": "Annual license",
      "Cost": "$85,000/year",
      "Support Provider": "Microsoft Support",
      "Support Hours": "24/7",
      "TIME Status": "Migrate",
      "Issues/Challenges": "Manual processes",
      "Future Improvements/Plans": "Full automation",
      "Compliance Requirements": "SOX, GDPR",
      "Business Impact": "High",
      "User Feedback": "Negative",
      "Performance Metrics": "98% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Stock levels"
    },
    {
      "ID": "7",
      "TEXT": "Financial System",
      "TYPE": "SYSTEM",
      "Description": "Handles financial transactions and reporting",
      "Owner/Department": "Finance",
      "Primary Function": "Financial management",
      "Technology Stack": "QuickBooks",
      "Product/Vendor": "Intuit",
      "Number of Users": "30",
      "License Information": "Per user/month",
      "Cost": "$40,000/year",
      "Support Provider": "Intuit Support",
      "Support Hours": "9-5 M-F",
      "TIME Status": "Migrate",
      "Issues/Challenges": "Limited scalability",
      "Future Improvements/Plans": "Integration with ERP",
      "Compliance Requirements": "SOX",
      "Business Impact": "High",
      "User Feedback": "Positive",
      "Performance Metrics": "99.9% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Financial transactions"
    },
    {
      "ID": "8",
      "TEXT": "E-commerce",
      "TYPE": "SYSTEM",
      "Description": "Supports online sales",
      "Owner/Department": "Sales",
      "Primary Function": "Online sales",
      "Technology Stack": "Shopify",
      "Product/Vendor": "Shopify",
      "Number of Users": "20",
      "License Information": "Per transaction fee",
      "Cost": "$60,000/year",
      "Support Provider": "Shopify Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Limited customization",
      "Future Improvements/Plans": "Expand product offerings",
      "Compliance Requirements": "PCI DSS",
      "Business Impact": "Medium",
      "User Feedback": "Positive",
      "Performance Metrics": "99.9% uptime",
      "Data Sensitivity": "Medium",
      "System of Record Data Entities": "Online orders"
    },
    {
      "ID": "9",
      "TEXT": "TMS",
      "TYPE": "SYSTEM",
      "Description": "Manages shipping and logistics",
      "Owner/Department": "Logistics",
      "Primary Function": "Transportation management",
      "Technology Stack": "Oracle Transportation Mgmt",
      "Product/Vendor": "Oracle",
      "Number of Users": "40",
      "License Information": "Annual license",
      "Cost": "$70,000/year",
      "Support Provider": "Oracle Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Route optimization issues",
      "Future Improvements/Plans": "Implement AI for routing",
      "Compliance Requirements": "DOT",
      "Business Impact": "High",
      "User Feedback": "Mixed",
      "Performance Metrics": "99.6% uptime",
      "Data Sensitivity": "Medium",
      "System of Record Data Entities": "Shipping data"
    },
    {
      "ID": "10",
      "TEXT": "HRMS",
      "TYPE": "SYSTEM",
      "Description": "Manages employee information and processes",
      "Owner/Department": "HR",
      "Primary Function": "Employee management",
      "Technology Stack": "Workday",
      "Product/Vendor": "Workday",
      "Number of Users": "100",
      "License Information": "Per user/month",
      "Cost": "$150,000/year",
      "Support Provider": "Workday Support",
      "Support Hours": "24/7",
      "TIME Status": "Tolerate",
      "Issues/Challenges": "User adoption issues",
      "Future Improvements/Plans": "Training programs",
      "Compliance Requirements": "GDPR",
      "Business Impact": "Medium",
      "User Feedback": "Mixed",
      "Performance Metrics": "99.8% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Employee records"
    },
    {
      "ID": "11",
      "TEXT": "Pricing System",
      "TYPE": "SYSTEM",
      "Description": "Manages product pricing and discounts",
      "Owner/Department": "Sales",
      "Primary Function": "Pricing management",
      "Technology Stack": "SAP Pricing",
      "Product/Vendor": "SAP",
      "Number of Users": "30",
      "License Information": "Per user/month",
      "Cost": "$50,000/year",
      "Support Provider": "SAP Support",
      "Support Hours": "24/7",
      "TIME Status": "Invest",
      "Issues/Challenges": "Integration with ERP",
      "Future Improvements/Plans": "Enhanced pricing algorithms",
      "Compliance Requirements": "GDPR",
      "Business Impact": "High",
      "User Feedback": "Positive",
      "Performance Metrics": "99.9% uptime",
      "Data Sensitivity": "High",
      "System of Record Data Entities": "Pricing data"
    },
    {
      "ID": "12",
      "TEXT": "Customer",
      "TYPE": "ACTOR",
      "Description": "",
      "Owner/Department": "",
      "Primary Function": "",
      "Technology Stack": "",
      "Product/Vendor": "",
      "Number of Users": "",
      "License Information": "",
      "Cost": "",
      "Support Provider": "",
      "Support Hours": "",
      "TIME Status": "",
      "Issues/Challenges": "",
      "Future Improvements/Plans": "",
      "Compliance Requirements": "",
      "Business Impact": "",
      "User Feedback": "",
      "Performance Metrics": "",
      "Data Sensitivity": "",
      "System of Record Data Entities": ""
    },
    {
      "ID": "13",
      "TEXT": "Supplier",
      "TYPE": "ACTOR",
      "Description": "",
      "Owner/Department": "",
      "Primary Function": "",
      "Technology Stack": "",
      "Product/Vendor": "",
      "Number of Users": "",
      "License Information": "",
      "Cost": "",
      "Support Provider": "",
      "Support Hours": "",
      "TIME Status": "",
      "Issues/Challenges": "",
      "Future Improvements/Plans": "",
      "Compliance Requirements": "",
      "Business Impact": "",
      "User Feedback": "",
      "Performance Metrics": "",
      "Data Sensitivity": "",
      "System of Record Data Entities": ""
    }
  ],
  "interactions": [
    {
      "ID": "1",
      "FROMID": "1",
      "TOID": "2",
      "TYPE": "->",
      "TEXT": "Customer orders, status",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Data sync issues",
      "Future Improvements/Plans": "API optimization",
      "Data Entities Flowing": "Order data, Customer data",
      "From": "ERP System",
      "To": "CRM System"
    },
    {
      "ID": "2",
      "FROMID": "3",
      "TOID": "1",
      "TYPE": "->",
      "TEXT": "Inventory updates",
      "Frequency": "Hourly",
      "Method of Integration": "Message Queue",
      "Security Measures": "Secure messaging",
      "Issues/Challenges": "Delayed updates",
      "Future Improvements/Plans": "Real-time updates",
      "Data Entities Flowing": "Inventory data",
      "From": "WMS",
      "To": "ERP System"
    },
    {
      "ID": "3",
      "FROMID": "4",
      "TOID": "3",
      "TYPE": "->",
      "TEXT": "Order fulfillment status",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Error handling issues",
      "Future Improvements/Plans": "Improved error handling",
      "Data Entities Flowing": "Order status data",
      "From": "OMS",
      "To": "WMS"
    },
    {
      "ID": "4",
      "FROMID": "5",
      "TOID": "1",
      "TYPE": "->",
      "TEXT": "Supplier data, orders",
      "Frequency": "Daily",
      "Method of Integration": "ETL",
      "Security Measures": "Secure ETL processes",
      "Issues/Challenges": "Data consistency issues",
      "Future Improvements/Plans": "Enhanced ETL processes",
      "Data Entities Flowing": "Supplier data, Order data",
      "From": "SCM System",
      "To": "ERP System"
    },
    {
      "ID": "5",
      "FROMID": "8",
      "TOID": "4",
      "TYPE": "->",
      "TEXT": "Online orders",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Order duplication",
      "Future Improvements/Plans": "Streamlined order process",
      "Data Entities Flowing": "Order data",
      "From": "E-commerce",
      "To": "OMS"
    },
    {
      "ID": "6",
      "FROMID": "9",
      "TOID": "4",
      "TYPE": "->",
      "TEXT": "Shipping status",
      "Frequency": "Real-time",
      "Method of Integration": "Webhook",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Incomplete status updates",
      "Future Improvements/Plans": "Improved status tracking",
      "Data Entities Flowing": "Shipping data",
      "From": "TMS",
      "To": "OMS"
    },
    {
      "ID": "7",
      "FROMID": "6",
      "TOID": "1",
      "TYPE": "->",
      "TEXT": "Stock levels",
      "Frequency": "Hourly",
      "Method of Integration": "Database Integration",
      "Security Measures": "Encrypted database",
      "Issues/Challenges": "Data sync issues",
      "Future Improvements/Plans": "Real-time sync",
      "Data Entities Flowing": "Inventory data",
      "From": "Inventory Mgmt",
      "To": "ERP System"
    },
    {
      "ID": "8",
      "FROMID": "10",
      "TOID": "7",
      "TYPE": "->",
      "TEXT": "Payroll data",
      "Frequency": "Monthly",
      "Method of Integration": "Batch Jobs",
      "Security Measures": "Secure batch processing",
      "Issues/Challenges": "Manual intervention needed",
      "Future Improvements/Plans": "Automation",
      "Data Entities Flowing": "Payroll data",
      "From": "HRMS",
      "To": "Financial System"
    },
    {
      "ID": "9",
      "FROMID": "1",
      "TOID": "11",
      "TYPE": "->",
      "TEXT": "Pricing updates",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Integration complexity",
      "Future Improvements/Plans": "Simplified integration",
      "Data Entities Flowing": "Pricing data",
      "From": "ERP System",
      "To": "Pricing System"
    },
    {
      "ID": "10",
      "FROMID": "11",
      "TOID": "2",
      "TYPE": "->",
      "TEXT": "Pricing information",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Data accuracy",
      "Future Improvements/Plans": "Improved data models",
      "Data Entities Flowing": "Pricing data, Customer data",
      "From": "Pricing System",
      "To": "CRM System"
    },
    {
      "ID": "11",
      "FROMID": "12",
      "TOID": "8",
      "TYPE": "->",
      "TEXT": "Order placement",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Order processing issues",
      "Future Improvements/Plans": "Enhanced order handling",
      "Data Entities Flowing": "Order data",
      "From": "Customer",
      "To": "E-commerce"
    },
    {
      "ID": "12",
      "FROMID": "4",
      "TOID": "12",
      "TYPE": "->",
      "TEXT": "Order fulfillment notification",
      "Frequency": "Real-time",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Notification delays",
      "Future Improvements/Plans": "Real-time notifications",
      "Data Entities Flowing": "Order status data",
      "From": "OMS",
      "To": "Customer"
    },
    {
      "ID": "13",
      "FROMID": "13",
      "TOID": "5",
      "TYPE": "->",
      "TEXT": "Supply orders",
      "Frequency": "Daily",
      "Method of Integration": "API",
      "Security Measures": "Encrypted transmission",
      "Issues/Challenges": "Supply chain issues",
      "Future Improvements/Plans": "Improved supply chain",
      "Data Entities Flowing": "Supplier data, Order data",
      "From": "Supplier",
      "To": "SCM System"
    }
  ]
}